ViewClix Shipping Policy
How are ViewClix products shipped?
We ship ViewClix products using US Postal Service (USPS) Priority Mail Service and United Parcel Service (UPS) 2nd Day Air® service. The choice of service is made by the customer as the order is placed.
Please be advised that UPS suspended its UPS Service Guarantee as of March 26, 2020 and that suspension remains in effect.
How long will it take to process and ship my order?
Orders with standard USPS Priority Mail service will be shipped on the next business day (Monday - Friday.
Orders with UPS 2nd Day Air® service:
- Orders received before 12:00PM Noon US Pacific time will be shipped the same day (excluding Saturday and Sunday).
- Orders that are received after 12:00PM Noon US Pacific time will be shipped next business day.
When will I receive my ViewClix order?
- For orders with USPS Priority Mail service, the transit time is typically 2-4 business days depending on the shipping distance. ViewClix ships products from Oregon.
- Orders with UPS 2nd Day Air® service should be delivered within 2 business days. Please be advised that UPS suspended its UPS 2nd Day Air Service Guarantee as of March 26, 2020 and that suspension remains in effect.
What if my package does not arrive?
If your package has not been delivered and it's been 14 days after the expected delivery date, you may contact ViewClix to receive a full refund. To submit a refund request, please send email firstname.lastname@example.org
How much does shipping cost?
- USPS Priority Mail service for ViewClix 15 is a flat rate of $15.00.
For the ViewClix 10, the shipping fee for USPS Priority Mail service is a flat rate of $10.00.
- All orders with UPS 2nd Day Air® service will incur a shipping fee that is calculated by UPS.
Do you ship internationally?
No, ViewClix only ships products to United States addresses.
Does ViewClix have a 30 Day Money-back Guarantee?
Yes, please see this web page for details: https://viewclix.com/returns
What is the ViewClix warranty?
New ViewClix products include a one (1) Year Limited Warranty. Please see this web page for details: https://viewclix.com/warranty