A private Wi-Fi network is recommended.
A shared, facility Wi-Fi network may also be used but sometimes shared networks have limited performance which can decrease the quality and reliability of video calling. Here is a link to our shared network page with more information: https://www.viewclix.com/shared-network-info/
For locations where a private Wi-Fi network is not available, ViewClix recommends using a mobile data hotspot. Hotspot devices and low-cost data plans are available from most mobile service providers (AT&T, T-Mobile, Verizon, etc.). A small 1 GB data plan will enable about 100 new shared pictures and 90 minutes of ViewClix video calls per month.
Click here for information on using ViewClix with a mobile data hotspot.
ViewClix also includes an Ethernet jack that can be used with an Ethernet cable or with a HomePlug adapter.