Customer reviews
ViewClix reviews from families and caregivers.
These are genuine reviews from families using ViewClix to share photos and video calls with seniors, grandparents, and aging parents.
Average rating
4.47
out of 5
Recommended by families caring from near and far.
This average is based on 641 reviews from ViewClix, websites, and app stores.
I got this for my parents so the family could do video calls beginning November 2020 at their private home. They have no laptops or smartphones. Setup of the frame was simple for me, and I setup all of the guest accounts for the children and grandchildren.I set the frame to auto answer calls and to not accept calls from 9pm to 9am. This works perfect as remotes are not something they remember how to use. The frame is in their dining room on a side buffet and they don't feel like it is intrusive there. They have had several power and wifi interruptions but the frame requires no intervention to come back online. As their dementia gets worse we do far more pictures then calls, but that's ok as they sit together and watch the slideshow often. It took me about 6 practice runs with them just to repeat what the frame is for and get them used to going into the dining room when it chimes. My family sends a picture or more nearly every day. They will both turn 90 this year and are mostly at home all day and are checked on every day. I'm 60 miles away and one sister lives a few blocks from them. Haven't required any support and We love the product!
ViewClix is the lifesaver for our family especially during the pandemic. My mother has early stage Alzheimer's and never good with technology. ViewClix has provided a way for us to communicate without having to stress about technology for her. I have been telling everyone whom I could benefit from ViewClix to get one but unfortunately it is only ship within USA.
My grandmother moved into a long term are facility and during CoVId our visits were limited. The ViewClix allowed everyone in our family to stay in touch with her either by sending her pictures or through phone calls. Due to her arthritis, she never could get tapping on the screen button quite right but with ViewClix, no worry. The caller initiated the call, my grandmother didn’t have to touch anything. This is a great product!
My dad loves the photos we have uploaded for him. He is in assisted living and it appears another resident took his remote. ViewClix customer service was excellent about promptly getting us a new remote control and getting my dad back in online. Some connectivity issues. Overall very satisfied.
Just the other night, our 90+ year old mother thanked us again for her ViewClix as she enjoyed watching pictures of the family scroll by on the screen. We love being able to share those pictures. We also to have "face-to-face" conversations with her, especially given the isolation due to COVID, but just as a pick-me up for all of us. Being able to have ViewClix connect automatically makes this all possible - technology is not one of Mom's strengths. The only limitation is having the speaker at the back; Mom can't always here us, so we end up calling by phone at the same time. GREAT product though!
ViewClix reply
Thank you, Elyse! To further boost the sound, you can add external speakers or headphones to the ViewClix frames. We've reached out to provide you with our recommended speaker option.
My mom had to move to an assisted living. She was distressed at feeling such a loss of control over her life. Her children live from Idaho to Norway. Setting up the Viewclix was easy. It has given her entertainment & the ability to share her life in pictures with other residents. The family we sent the invitation link to were able to set it up easily on their phone & ipads so they can video call her with one click.She gets calls from her sisters & children everyday and is actually in better touch then she was at home. I wish we had known about it when she was home. The grandkids can put pictures of their lives on for her to feel included. I can build a slideshow of pictures of our growing up years to give her happy memories & she loves that. I even made a slideshow of old photos from her childhood which brought up lots of great memories & stories. As administrator of the viewclix I can rotate the pictures (move them on & off) to keep them fresh. You can even put captions which helps jog her memory about extended family she doesn't see often. The best part is that she doesn't have to do a thing. We have it set up so that it automatically answers on her end, which is important because she has memory issues. We set it on an arm attached to her table so when we call then it is like we are sitting having coffee together. We even called her from our vacation and showed her waterfalls & wildlife. We often call her from the boat & "take her with us" so she can enjoy the ocean & watch us fishing. The peace of mind for me & the pleasure for her is worth every penny. We have had zero problems & the company answers our questions very quickly. Thank you Viewclix!!
I use the app to check on my mother in the nursing home. Right now the home has Covid positive residents, so I am locked out. I can use the ViewClix app to see right into my mother's room and see for myself how she is doing. I don't need to wait for a nurse to tell me how well she is doing today, I can see for myself.
I think the staff likes it, too. ViewCLix helps so they don't have to give me reports on Mom's condition as often. Like all nursing homes today, they are under-staffed and over-worked.
Mom told me the other day, she loves her ViewClix! She is stuck in bed for most of the day. I am so gald she can see pictures of her family that love her.
We love this product.
I think the staff likes it, too. ViewCLix helps so they don't have to give me reports on Mom's condition as often. Like all nursing homes today, they are under-staffed and over-worked.
Mom told me the other day, she loves her ViewClix! She is stuck in bed for most of the day. I am so gald she can see pictures of her family that love her.
We love this product.
This device has been a literal life saver during the COVID crisis. My Grandfather passed and my Grandmother was left alone with her grief. She was so terrified of the virus that she didn’t let us visit and no funeral was held. My cousins and I pitched in to purchase a ViewClix frame to try and reach her. She has always been afraid of new technology but the easy setup and friendly interface was perfect. She thanks me profusely every time we talk (on the phone or using the video feature) for allowing her to feel like a part of our lives. I truly believe that the ViewClix frame saved her from a broken heart, fear, and loneliness that could have ended her life. I recommend ViewClix to everyone I know. My stepmom even purchased one for her parents and they love it as well. Thank you.
This device is amazing. It allows our mother to stay in touch with her children, grandchildren and great grandchildren. It has been a life saver during COVID to help us stay in touch with her as well as being able to detect any issues she may be having. I would recommend it to any families needing to stay in touch with loved ones as well as seeing them face to face. It is simple and easy to use for everyone involved.
We were looking for a simple, easy way to connect with our moms as their health was declining and having them use the computer or cell phone FaceTime was near impossible. ViewClix has been a life saver especially during the pandemic. It is so easy - we just delivered a ViewClix unit to each of our respective moms (in FL and PA) and we can see them daily to check in. It's been great to also share contact info with other close relatives. The unit provides really great video and audio and is so easy to use. Definitely recommend!