ViewClix Customer Reviews
This page includes genuine reviews from our customers.
We reach out to ask them to share their experiences.
Our average review rating:
Our average review rating:
This is the average rating based on all reviews at websites and app stores.
Phoebe S, from California
Great for my 90 yr old MomDec 8, 2021
Love the ViewClix frame. It helps me keep in touch with my Mom, not just during the pandemic but everyday. It is easy to set up and upload pictures. What makes it better than other devices is that my mom does not have to do anything to answer the video call, something might sound simple but not for her. So thank you ViewClix.
nicole M, from Pennsylvania
easy to useDec 8, 2021
This is a very easy to use device for my 93 year old grandmother. She loves the pictures and she loves the ability to see people on video. She does not have to do anything to answer a call. There is a safety feature to this as well, since she does not need to accept the call. If we can not get in touch with her, and gd forbid, she has fallen or is in some kind of emergency issue, the video screen goes through and we can see the main room in her home. She could yell out to us or if she was unresponsive we could call for help for her. A terrible thought to have of course but one that has been in the back of my mind. I really think people she get this for their elders!
Daniel R, from New Jersey
Outstanding care and service.Dec 7, 2021
I had some problems with my mother's ViewClix frame, which was still under warranty. I am thrilled to say that Dave at ViewClix was exceptionally good at addressing the problems, and very compassionate about the situation we were in. The ViewClix frame had quickly become a lifeline for my 94 year old mom who lives alone in an extended-care facility, it was like her window to the world and family. She would have been devastated waiting for months for the problem to be fixed, instead the team at ViewClix bent over backwards to replace, and get us a working frame as fast as possible, so that she's not left without it for any extended period.This has been a great product, and I've always received replies from their support team in times of need. I wish them well, and a big thank you from all of us here.
Leah B, from New Hampshire
Family ties made strongerDec 7, 2021
Thank you ViewClix!
This has been a transformative part of my family’s life. My mother is elderly with low tech skills- she doesn’t have a cell phone or computer.
On ViewClix she can see updated photos. Also she can be a part of our life events over the miles like watching her granddaughter open birthday and Xmas presents.
The app and website are easy for me to use.
The device is easy for her too.
It’s been a valuable part of nurturing our relationship as we live many states away.
This has been a transformative part of my family’s life. My mother is elderly with low tech skills- she doesn’t have a cell phone or computer.
On ViewClix she can see updated photos. Also she can be a part of our life events over the miles like watching her granddaughter open birthday and Xmas presents.
The app and website are easy for me to use.
The device is easy for her too.
It’s been a valuable part of nurturing our relationship as we live many states away.
Diana T, from California
Not happyDec 6, 2021
When it works its ok. However it shuts off to sleep mode every day. Which is annoying when your trying to get a hold of your parent and can’t see them, then we get worried.
ViewClix reply
Hello Diana, Thanks for your review! Currently they are using the ViewClix remote and the Sleep Button to put the frame to Sleep locally there at the frame. Please see our email we sent with instructions to set-up an automatic Sleep Schedule for the frame. This way they do not have to use the remote and you will not have this issue. best regards, ViewClix support
Hello Diana, Thanks for your review! Currently they are using the ViewClix remote and the Sleep Button to put the frame to Sleep locally there at the frame. Please see our email we sent with instructions to set-up an automatic Sleep Schedule for the frame. This way they do not have to use the remote and you will not have this issue. best regards, ViewClix support
Deborah K, from Pennsylvania
Outstanding easy video deviceNov 26, 2021
My 95 year old mother lives in a memory support retirement community. I am her only child and ViewClix allows me to have a video chat any time on any day. Mom loves seeing my face and others in the family - even family pets! This device has been priceless during COVID when her neighborhood was in lockdown. I’ve easily downloaded 82 family photos into the slide show and labeled each picture with names. Mom loves these photos and it gives her such joy when I’m not able to visit. The device is SO user friendly and customer support is tops and very speedy. We are so grateful for this technology and I’ve told many friends about it. Thank you so much!
Patricia D, from Virginia
A true gift!Nov 24, 2021
At nearly 92, my Mom is not interested in smart phones or laptops, but the ViewClix has been an easy thing for her to use. Since I'm out of state, we use it regularly to see each other, to share views of her home, my home, new clothes, whatever! I've used it to record our phone calls on my iPhone, to create a memory book for her. Her 89 years young brother, her only remaining sibling, is excited to see her after many years, since he lives in CA and she's in MA. I love the quality of life this has helped to give her.
Kym K, from Wisconsin
Best product to connect with an aging parent!Nov 18, 2021
I absolutely LOVE ViewClix! My mother has alzheimers and ViewClix allows us to connect every morning to do our morning exercises together! This wouldn't be possible without it! I tell everyone I know with an aging parent about ViewClix and I'm guessing I've sold at least 20 for you! Thank you for your great product!!
Michael M, from Massachusetts
Amazing Gift for 92 year old GrandmotherNov 17, 2021
Our Grandmother lives on her own and doesn't even speak English. Computer/Tablet/Smartphone were not an option.
ViewClix was a G-d sent gift for her. She can see her great grandkids, speak to her daughter and grandkids every day. And she enjoys all the pictures we are uploading. Amazing product, life-changing for her.
ViewClix was a G-d sent gift for her. She can see her great grandkids, speak to her daughter and grandkids every day. And she enjoys all the pictures we are uploading. Amazing product, life-changing for her.
Susan M, from Pennsylvania
The ViewClix Frame and customer support are truly the best!!Nov 15, 2021
My brother and I agree that the ViewClix frame has been the best-ever gift for Mom. Mom refuses to deal with buttons and switches but, with ViewClix, she doesn’t have to lift a finger in order to see photos or receive video calls from her family and friends. Mom continually tells us how much she loves having the ViewClix frame and that she never gets tired of looking at the photos. Often when I visit, we look at the photos together and she will tell stories about each--such a great bonding experience! It's very easy for me to control from my laptop how her screen is set up and who is allowed to communicate with her. We did have to add wi-fi service in her apartment and, because of her limited hearing, also added our own speakers with a headset.On the few occasions when we’ve had technical difficulties, we were either able to find out what to do from ViewClix’s very detailed “Help Center” page or resolve it by contacting their Customer Support folks who have always responded quickly with solutions that worked. I can’t speak highly enough about ViewClix. It’s a magical way to stay connected with the technophobes in your life…
