ViewClix Customer Reviews
This page includes genuine reviews from our customers.
We reach out to ask them to share their experiences.
Our average review rating:
4.46
Our average review rating:
This is the average rating based on 628 reviews at websites and app stores.
Sharon W, from North Carolina
ViewClix has made a big differenceApr 26, 2023
Several months ago, my mother became unable to use her telephone. As a result, she became more isolated from family and friends. Thankfully, we heard about ViewClix. ViewClix made all the difference in the world by allowing her to easily engage with family again. It improved her social isolation and brightened her day. She also enjoys looking at the "photo loop" which we update frequently so there are always new pictures for her to see. We have had no problems with the equipment, and ViewClix customer service has been excellent, returning my emails within 24 hours. I recommend ViewClix highly!
Christina G, from New York
Exactly what we neededMar 22, 2023
When my mom had a stroke and could no longer manage signing into accounts, I did a lot of research and found ViewClix. It's worked flawlessly since I bought it, and it was an absolute lifeline during the pandemic and later, after the loss of my dad. They're not the flashiest, but you can tell that the people who built the frame, the apps, and the website really know the needs of their customers and work hard to solve them in the simplest way possible. When the subscription launched, it included things I'd been waiting for (video sharing) and things I didn't know I needed (photo chat). It was such a pleasant surprise that the ViewClix continues to get better and better! I've had to reach out to support a few times (mostly networking questions), and they're very helpful and quick to respond. I would absolutely recommend the ViewClix to anyone looking for a way to stay in touch with someone who can't manage signing into accounts or charging devices, etc.
Jennifer F, from Indiana
How ViewClix helped us stay in touchMar 14, 2023
When Covid hit, my parents were in an assisted living facility and we (my siblings and I, along with our children) were no longer able to go in and visit with them. ViewClix helped us stay connected and see them and they could see us. We love the picture feature, especially my mom, to see everyone as the photos rotate through, we are always adding to it. Now that things are open back up, it still helps keep them connected to those who live out of state.
It is also very nice that once it is set up, my parents don’t have to do a thing, so no confusion for them, no buttons or anything they have to try and remember to do.
The only improvements I would like to see is a better speaker system, we added a speaker so they could hear us better.
It is also very nice that once it is set up, my parents don’t have to do a thing, so no confusion for them, no buttons or anything they have to try and remember to do.
The only improvements I would like to see is a better speaker system, we added a speaker so they could hear us better.
ViewClix reply
Thank you for the kind words, Jennifer! For the all-new E Series frames we've upgraded the speaker system and the frames include powerful front facing speakers.
Thank you for the kind words, Jennifer! For the all-new E Series frames we've upgraded the speaker system and the frames include powerful front facing speakers.
Lucy N, from California
So easy to use!Feb 15, 2023
My family and I continue to love this device. Not only is it user friendly, but the customer service is the best I have experienced. The support center responds quickly, with efficiency.
Margaret E, from Massachusetts
Best connection for familiesJan 16, 2023
I live out of town from my Mother who has no access to a cell phone and the ViewClix has been so wonderful connecting us! I am the administrator of the controls of the frame and our whole family can upload photos in real-time so that my Mom doesn't miss anything! I can facetime with her through the ViewClix frame and we feel like we are in the same room together. It's fabulous!
Crystal B, from
ViewClix vital link to loved oneJan 13, 2023
We purchased the 15 inch ViewClix in September 2022 after my mother was moved to a memory care unit. It has been a vital link to be able to communicate with mom and view how she is doing. We had an issue with low volume from the internal speaker but the solution was quickly found on ViewClix customer support. Thank you Josh.
Janet L, from South Carolina
Best Thing Ever!Dec 30, 2022
We bought one of these for my mom and it was a godsend. She wasn't able to use the computer any longer but we wanted to be able to have video calls with her. The connection in her assisted living room was hard with the Wi-fi but with the ethernet cable it was wonderful. Keeping in touch and seeing her daily was good for both of us. The slideshow photos were great quality. Sadly she died late last year. This was just before the multiple callers on a video call was available. We would have really enjoyed having family video chats as we are in multiple areas of the country. We wanted to make sure someone else was able to take advantage of this great product. A neighbor's mom was recently moved into assisted living and they are setting it up for her. If you are on the fence about getting one of these, get it! So happy we did.
Jeff B, from Michigan
Godsend for Dementia PatientsDec 5, 2022
We purchased the 15" ViewClix frame for our then 95 year old mother who was confined to her assisted living facility room for better part of a year during covid. We could do the equivalent of Zoom sessions with no facility worker assistance.
Many family members send her pictures periodically and she watches them whenever in her room. We love the fact that there are no controls whatsoever that very geriatric person might find too challenging.
It also allows us to have a subject matter during otherwise tedious phone calls. With the video interface you use your phone as a window on the world for your loved one.
Overall we couldn't be more pleased with our ViewClix
Their support group is courteous, knowledable and responsive
Many family members send her pictures periodically and she watches them whenever in her room. We love the fact that there are no controls whatsoever that very geriatric person might find too challenging.
It also allows us to have a subject matter during otherwise tedious phone calls. With the video interface you use your phone as a window on the world for your loved one.
Overall we couldn't be more pleased with our ViewClix
Their support group is courteous, knowledable and responsive
Peg H, from Texas
Face to FaceNov 18, 2022
Mom loves the digital pictures and this allows us to visit face to face with her anytime. A wonderful way to stay in touch!
Diane P, from New York
Very helpfulNov 16, 2022
I love being able to check in on my parents to ensure that they are doing well. My parents love getting to "see" me instead of only hearing me with a typical phone call. The feedback from my parents is that they LOVE watching the slideshow of pictures of loved ones that have been shared with them. This device is well worth the money in my opinion.
