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ViewClix Customer Reviews

This page includes genuine reviews from our customers. We reach out to ask them to share their experiences.
Our average review rating:
This is the average rating based on all reviews at websites and app stores.
Peg H, from Texas
Face to Face
Nov 18, 2022
Mom loves the digital pictures and this allows us to visit face to face with her anytime. A wonderful way to stay in touch!

Diane P, from New York
Very helpful
Nov 16, 2022
I love being able to check in on my parents to ensure that they are doing well. My parents love getting to "see" me instead of only hearing me with a typical phone call. The feedback from my parents is that they LOVE watching the slideshow of pictures of loved ones that have been shared with them. This device is well worth the money in my opinion.

Susan P, from Michigan
Love being able to see my 95 year old mom!
Oct 31, 2022
This MIchigan-located daughter has searched for years for ways to connect with her nonagenarian mother in Florida. All the other technologies failed because my mom never remembers the steps she needs to take to receive or initiate a connection using Zoom, Whats App, or other video communicating software. But with the ViewClix she need not do anything. When I want to see her, I simply show up on the frame. And if for some reason she wants to initiate a video call with me---no problem. She makes a voice call with her phone to my mobile number and no matter where I am, whether it be Italy, Japan, Panama, or Michigan, I simply click on the ViewClix app. Presto, we have voice communication with the phones and with video simultaneously streaming on the ViewClix frame and my phone ViewCix app. I consider it a priceless gift to be able to maintain these video and voice connections with mom.
When I once had a connection problem, customer service was very quick and efficient. I thought I had to buy a new ViewClix. But that was not so. They quickly corrected my operator error and refunded my replacement order since the frame was fine! Thank you for all you do to help us keep up with our senior parents!

scott E, from Georgia
Best Idea Ever......
Oct 19, 2022
My Dad can barley use his Flip Phone.
View Clix lets the family do video chats without him having to touch a button
Awesome ....!!

Michael W, from Wisconsin
Little Known Marvel
Oct 19, 2022
I heard of VIEWCLIX from a friend in California, whose mom was in PA. My, mom, 96 at the time was in assisted living in northern Wisconsin, and her short term memory was getting worse all the time...a different alarm clock was now unlearnable. But since with VIEWCLIX she didn't have to do anything but turn down the TV, it had a chance to work for us. And it did, but only after I added the external speakers. The built ins were just to faint for her.
The assistant manager at the facility agreed to unpack the box and set it up, connecting to the facility wireless. And I had thought to also send a power strip in case there weren't enough power sockets available...which was used.
There were a few bugs, like placing it so that it's camera "aim" didn't get moved when mom bumped it on her to the bathroom, but it has really been a Godsend. For the past 2 years of COVID my family has been able to videochat with her daily. And as a plus, we can all add family photos to the slideshow that runs whenever nobody is videoing with her. That kind of keeps her updated on family activities, even with a poor short term memory.
Mom has a bad day every now and then, when she just doesn't feel very good, so gets meals in her room. So, I started keeping track of strings of "good days", and today is day #28. That's a new record, since I started doing this, and at 98 years of age I think it's wonderful. But what else is wonderful is that I can see her face, see if she's happy and feeling good, and ask about her reading or crocheting, or check out her latest hair-do. And I think it is helping her live a quality life even longer.
I just wish more people knew about VIEWCLIX and that I'd have known a couple years earlier. The assisted living facilities do know about them, but don't seem to promote them at all. And I've never seen a TV commercial about them. Thank goodness for "word of mouth".
As for customer service, I've only ever needed it once, re the external speakers. They were very responsive. This is an excellent company, in my opinion.

Sarah H, from Iowa
Brings instant joy to Mom
Oct 7, 2022
I searched quite a bit for an easy way to send photos to my 89-year-old mother. Emails were overwhelming her, and she does not use a smart phone. These days, no one has time to print off photos, so that options was out. We looked at digital photo screens, but they too required the user to have some tech knowledge. The ViewClix is so easy! I manage everything from my iPhone and have invited all my family members who can easily 'send' photos right to Mom's portal (this is her word for it ;). This brings her so much joy! She has three great-grandchildren now and will sit by her portal all afternoon and lovingly watch the slideshow of the smiling faces of those she loves. The calling option is wonderful as well. With one push of a button she can 'answer' her portal and see and speak to family. We chose the smaller screen and it is plenty big, and has a lovely color and resolution. I can't say enough positive things about this device. Thank you ViewClix! What an amazing product!

Christina N, from California
So easy to use!
Oct 7, 2022
This device offers a special and unique opportunity for loved ones to keep in touch. The app makes it super easy to send pictures and make video calls. You can even post a not for you loved one. no buttons need to be pressed to answer the call or see the photos. ViewClix customer service makes it easy for you to pass on the device to another family member, when needed. Thank you ViewClix for making this device available,

Thomas F, from Washington
Great Product
Sep 22, 2022
This product has helped me stay in touch with my 95 year old mother. We are 2000 miles apart and with Viewclix it seems like we are next door.

Steve P, from Florida
It Changed Her Life
Aug 25, 2022
It is not possible to overstate the impact ViewClix has had on my Mother's life. She has been able to continue traveling with us after it was not easy for her to do. No matter where we are, on the top of a mountain, at the shore, on the water, when the sun is setting, hiking or at an outstanding venue we can share it with her through live video without her having to know how to log on or even turn on a device. And to accommodate her modesty we have covered the camera on the ViewClix device so she feels comfortable having live video from us without having to get dressed or fixed up. Something like FaceTime requires a person to know how to use a smart phone but ViewClix simply shows her our live video feed whenever we login to her device and the whole family can do it. It also allows the uploading of photos directly into her photo stream slide show in real time without her having to do anything. This happens frequently by many of her children and grandchildren keeping her updated on what they are doing when they are doing it. Bravo ViewClix for devising a device that only requires technical expertise on the side of the video and photo provider and not by the receiver. Every person with a relative in a different location should give them a ViewClix to keep them involved in their lives.

Sue Z, from Oregon
We show Mom the world
Aug 16, 2022
We got Mom Viewclix in the midst of a COVID quarantine. What had been a heartbreaking situation was made bearable by being able to see her every day. I've taken her on virtual gallery tours, through rose gardens and river walks, and to ocean cliffs. This enables so much interaction that keeps her engaged and connected!

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