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ViewClix Customer Reviews

This page includes genuine reviews from our customers. We reach out to ask them to share their experiences.
    Our average review rating:
4.45
   This is the average rating based on 605 reviews at websites and app stores.
Mary S, from South Dakota
Great gift
Jan 25, 2022
My Mom and Dad enjoy seeing pictures of Grand children and Great Grand children. It was especially nice during Covid.

Mark B, from New York
Very helpful
Jan 25, 2022
This worked great in the room in my dad's nursing home. I could see him and call the facility if I had concerns about what I saw or heard. Have the family pics displayed on the frame was also a very nice feature.

Patti J, from Tennessee
A real life saver
Jan 25, 2022
We purchased the ViewClix during 2020 COVID for my Mom who has zero tech skills and doesn't even own a smart phone. It was a life saver! We have been able to talk in person and share pictures of various family, friends, trips, and pets. It was truly a blessing during Christmas 2020 when we couldn't visit in person! Thank for ViewClix for creating such a useful tool.

Ryan H, from New York
Review
Jan 24, 2022
It really amazing that theres something that doesn't require the receiving end to pick up. Really great for elderly people.
The set up is a massive pain though. The remote control is just plain awful. Infuriating to use. Entering anything with that piece of junk makes me think it was never even tested. I've gone through a few of your remotes hoping they'd improve, and they're all equally garbage. I would work on that aspect.
ViewClix reply
We appreciate the honest feedback! We are always working to improve and better our frame's user experience.

Teresa C, from Nebraska
Best thing I ever bought
Jan 24, 2022
I got this for my parents so the family could do video calls beginning November 2020 at their private home. They have no laptops or smartphones. Setup of the frame was simple for me, and I setup all of the guest accounts for the children and grandchildren.I set the frame to auto answer calls and to not accept calls from 9pm to 9am. This works perfect as remotes are not something they remember how to use. The frame is in their dining room on a side buffet and they don't feel like it is intrusive there. They have had several power and wifi interruptions but the frame requires no intervention to come back online. As their dementia gets worse we do far more pictures then calls, but that's ok as they sit together and watch the slideshow often. It took me about 6 practice runs with them just to repeat what the frame is for and get them used to going into the dining room when it chimes. My family sends a picture or more nearly every day. They will both turn 90 this year and are mostly at home all day and are checked on every day. I'm 60 miles away and one sister lives a few blocks from them. Haven't required any support and We love the product!

Winnie Y, from California
Life saver
Jan 24, 2022
ViewClix is the lifesaver for our family especially during the pandemic. My mother has early stage Alzheimer's and never good with technology. ViewClix has provided a way for us to communicate without having to stress about technology for her. I have been telling everyone whom I could benefit from ViewClix to get one but unfortunately it is only ship within USA.

Tia P, from Connecticut
Great Product!
Jan 23, 2022
My grandmother moved into a long term are facility and during CoVId our visits were limited. The ViewClix allowed everyone in our family to stay in touch with her either by sending her pictures or through phone calls. Due to her arthritis, she never could get tapping on the screen button quite right but with ViewClix, no worry. The caller initiated the call, my grandmother didn’t have to touch anything. This is a great product!

Dan L, from Maine
Great customer service
Jan 23, 2022
My dad loves the photos we have uploaded for him. He is in assisted living and it appears another resident took his remote. ViewClix customer service was excellent about promptly getting us a new remote control and getting my dad back in online. Some connectivity issues. Overall very satisfied.

Elyse P, from Connecticut
ViewClix ROCKS
Jan 22, 2022
Just the other night, our 90+ year old mother thanked us again for her ViewClix as she enjoyed watching pictures of the family scroll by on the screen. We love being able to share those pictures. We also to have "face-to-face" conversations with her, especially given the isolation due to COVID, but just as a pick-me up for all of us. Being able to have ViewClix connect automatically makes this all possible - technology is not one of Mom's strengths. The only limitation is having the speaker at the back; Mom can't always here us, so we end up calling by phone at the same time. GREAT product though!
ViewClix reply
Thank you, Elyse! To further boost the sound, you can add external speakers or headphones to the ViewClix frames. We've reached out to provide you with our recommended speaker option.

Teresa W, from Michigan
Mom's Lifeline
Jan 22, 2022
My mom had to move to an assisted living. She was distressed at feeling such a loss of control over her life. Her children live from Idaho to Norway. Setting up the Viewclix was easy. It has given her entertainment & the ability to share her life in pictures with other residents. The family we sent the invitation link to were able to set it up easily on their phone & ipads so they can video call her with one click.She gets calls from her sisters & children everyday and is actually in better touch then she was at home. I wish we had known about it when she was home. The grandkids can put pictures of their lives on for her to feel included. I can build a slideshow of pictures of our growing up years to give her happy memories & she loves that. I even made a slideshow of old photos from her childhood which brought up lots of great memories & stories. As administrator of the viewclix I can rotate the pictures (move them on & off) to keep them fresh. You can even put captions which helps jog her memory about extended family she doesn't see often. The best part is that she doesn't have to do a thing. We have it set up so that it automatically answers on her end, which is important because she has memory issues. We set it on an arm attached to her table so when we call then it is like we are sitting having coffee together. We even called her from our vacation and showed her waterfalls & wildlife. We often call her from the boat & "take her with us" so she can enjoy the ocean & watch us fishing. The peace of mind for me & the pleasure for her is worth every penny. We have had zero problems & the company answers our questions very quickly. Thank you Viewclix!!

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