ViewClix Customer Reviews
This page includes genuine reviews from our customers.
We reach out to ask them to share their experiences.
Our average review rating:
4.45
Our average review rating:
This is the average rating based on 616 reviews at websites and app stores.
John E, from Florida
View Clix: A Way to Stay in TouchJan 26, 2022
Basically works well and is ideal for the recipient who is not technically inclined or perhaps has a reduction in cognition. The receiver has little to do but enjoy the conversation and the caller will end the call with no responsibility of the recipient. Real easy. My one complaint might be that the speaker is not adequate. Many seniors have hearing deficits (even with aids) and would benefit from a lmore vibrant speaker.
ViewClix reply
Thank you for your review, John! If needed, both models have the ability to add external speakers or headphones to boost the sound.
Thank you for your review, John! If needed, both models have the ability to add external speakers or headphones to boost the sound.
Mary S, from South Dakota
Great giftJan 25, 2022
My Mom and Dad enjoy seeing pictures of Grand children and Great Grand children. It was especially nice during Covid.
Mark B, from New York
Very helpfulJan 25, 2022
This worked great in the room in my dad's nursing home. I could see him and call the facility if I had concerns about what I saw or heard. Have the family pics displayed on the frame was also a very nice feature.
Patti J, from Tennessee
A real life saverJan 25, 2022
We purchased the ViewClix during 2020 COVID for my Mom who has zero tech skills and doesn't even own a smart phone. It was a life saver! We have been able to talk in person and share pictures of various family, friends, trips, and pets. It was truly a blessing during Christmas 2020 when we couldn't visit in person! Thank for ViewClix for creating such a useful tool.
Ryan H, from New York
ReviewJan 24, 2022
It really amazing that theres something that doesn't require the receiving end to pick up. Really great for elderly people.
The set up is a massive pain though. The remote control is just plain awful. Infuriating to use. Entering anything with that piece of junk makes me think it was never even tested. I've gone through a few of your remotes hoping they'd improve, and they're all equally garbage. I would work on that aspect.
The set up is a massive pain though. The remote control is just plain awful. Infuriating to use. Entering anything with that piece of junk makes me think it was never even tested. I've gone through a few of your remotes hoping they'd improve, and they're all equally garbage. I would work on that aspect.
ViewClix reply
We appreciate the honest feedback! We are always working to improve and better our frame's user experience.
We appreciate the honest feedback! We are always working to improve and better our frame's user experience.
Teresa C, from Nebraska
Best thing I ever boughtJan 24, 2022
I got this for my parents so the family could do video calls beginning November 2020 at their private home. They have no laptops or smartphones. Setup of the frame was simple for me, and I setup all of the guest accounts for the children and grandchildren.I set the frame to auto answer calls and to not accept calls from 9pm to 9am. This works perfect as remotes are not something they remember how to use. The frame is in their dining room on a side buffet and they don't feel like it is intrusive there. They have had several power and wifi interruptions but the frame requires no intervention to come back online. As their dementia gets worse we do far more pictures then calls, but that's ok as they sit together and watch the slideshow often. It took me about 6 practice runs with them just to repeat what the frame is for and get them used to going into the dining room when it chimes. My family sends a picture or more nearly every day. They will both turn 90 this year and are mostly at home all day and are checked on every day. I'm 60 miles away and one sister lives a few blocks from them. Haven't required any support and We love the product!
Winnie Y, from California
Life saverJan 24, 2022
ViewClix is the lifesaver for our family especially during the pandemic. My mother has early stage Alzheimer's and never good with technology. ViewClix has provided a way for us to communicate without having to stress about technology for her. I have been telling everyone whom I could benefit from ViewClix to get one but unfortunately it is only ship within USA.
Tia P, from Connecticut
Great Product!Jan 23, 2022
My grandmother moved into a long term are facility and during CoVId our visits were limited. The ViewClix allowed everyone in our family to stay in touch with her either by sending her pictures or through phone calls. Due to her arthritis, she never could get tapping on the screen button quite right but with ViewClix, no worry. The caller initiated the call, my grandmother didn’t have to touch anything. This is a great product!
Dan L, from Maine
Great customer serviceJan 23, 2022
My dad loves the photos we have uploaded for him. He is in assisted living and it appears another resident took his remote. ViewClix customer service was excellent about promptly getting us a new remote control and getting my dad back in online. Some connectivity issues. Overall very satisfied.
Elyse P, from Connecticut
ViewClix ROCKSJan 22, 2022
Just the other night, our 90+ year old mother thanked us again for her ViewClix as she enjoyed watching pictures of the family scroll by on the screen. We love being able to share those pictures. We also to have "face-to-face" conversations with her, especially given the isolation due to COVID, but just as a pick-me up for all of us. Being able to have ViewClix connect automatically makes this all possible - technology is not one of Mom's strengths. The only limitation is having the speaker at the back; Mom can't always here us, so we end up calling by phone at the same time. GREAT product though!
ViewClix reply
Thank you, Elyse! To further boost the sound, you can add external speakers or headphones to the ViewClix frames. We've reached out to provide you with our recommended speaker option.
Thank you, Elyse! To further boost the sound, you can add external speakers or headphones to the ViewClix frames. We've reached out to provide you with our recommended speaker option.
