We purchased a ViewClix frame in January to keep in touch with my Mom. She lives in a nursing home several hours away.
The frame was accidentally knocked off a table onto the floor and the camera was broken.
I called ViewClix support described the accident and they immediately determined that they could and would fix it. They clearly described how to best send it back to them for repair. The communication with support was clear, efficient, and fast.
This whole process was completed in just a little more than a week. This is amazing and I am so thankful for their care.
Thank you ViewClix. During this time when long term care facilities are quarantined, we can still keep in contact with my Mom.
This has been an amazing experience from the start! I was on a wait list that was faster than anticipated; I had customer service that was perfect; My frame arrived sooner than you said it would. These are all amazing but what really matters is that my 90 year old mom learned to operate the frame in a very short time. She has been sad during this time and watching her face light up while seeing her great grandchildren brought tears to my eyes. She is so excited and I can't express how grateful I am that you have this amazing product.
I’m in NV and Mom’s in PA with an increasing level of memory loss at 91.
ViewClix is a simple & highly reliable tool for me to use as a video conference with her. No buttons to push or anything to remember. Call is initiated from me to the base unit at her home seamlessly.
Great product, no subscription fees and highly reliable.
The ability to upload photos, reminder notes, etc to display on the screen is also very useful.
Highly recommended.
My parents have lived the country life their entire lives and have never been interested in learning technology. With my siblings & I being spread out all over the map, we wanted a way to at least see them and send pictures more often. They don’t even have a cell phone capable of receiving photos. When we found the ViewClix, it seemed like the perfect option. We got them an internet device through their cell provider and set everything up for them. They enjoy the video calls and pictures so much and can keep up with family now! Thanks for making this possible. 😊
My folks are in their 70s and 80s and quarantined in another state. I set up ViewClix for them last year and I couldn't be happier that I did. I can check in on them any time and once it is hooked up to wifi, there is nothing they need to do. I just call and it turns on. I manage the account from my phone and determine who can video call them. If you have seniors in your life, this is wonderful!
Our mom is not happy about being on lockdown at her assisted living facility, but she is happy to be able to talk to us on her ViewClix! And so are we!
My mother is 96 and has a difficult time with technology. She is in a nursing home that was suddenly closed to visitors due to the Coronavirus. Your product has been a lifesaver. We are able to video chat with her every day and she does not have to touch the ViewClix at all. We are all able to upload pictures whenever we want. I can edit how they appear on her picture frame from my account. Your product is awesome! Thanks.
In these forced stay-at-home mandates and with health facilities completely locked down, ViewClix is a god-send. We purchased for our mother last Christmas so we could have video calls, post pictures of family events to help her remember, and use post-it notes features to reminder her of important things like Packer Games! Thank you for creating a device that truly keeps us closer to our mother.
I purchased ViewClix for my aging parents. I have the unit set up facing their couch so when I call I can easily see them. Everyone in my family can send photos to the unit at any time. My parents needed something very simple and they absolutely love hearing the "ding" that new pictures have arrived. It really keeps us all close.
Mom has dementia and this has been a godsend for keeping her in touch with family living too far away to visit in person. Easy to use, she doesn’t need to learn anything to use it. Just make sure wifi is strong.