When we had to make the difficult decision to put my mother who has Alzheimer's in assisted living it was the hardest thing I have ever had to do. Living 800 miles from her was hard an knowing that moving her would be the wrong decision. At first we tried a flip phone but she just could not get that figured out. Then I was determined to get her the Echo so we could video chat. After lots of research I knew that would not be a good decision because it was touch screen. Then I found Viewclix. This product is amazing. She does not have to do anything. It answers for her and disconnects for her. We were having issues with wi fi at the facility and my dad who is not real computer savvy kept calling tech support. They were very patient with him and walked him through the whole process. This company really cares about there customers and goes out of there way to help them any way they can.

I first purchased a frame for my Mom as she was totally against using technology and we all wanted to send her pictures. She really loves this and shows all her friends. My Dad has dementia so I was concerned about getting him one but we did anyway and he is always talking about it. We posted several old pictures with captions and he seems to really relate to them. I just purchased another for myself since we recently took all pictures down to paint. Instead of loading the walls with picture frames we will encourage our family to post new pictures to the wall. I have also had great service from ViewClix support.

Mom has Alzheimer's and lives in a memory care facility. I live across the country and tried to call her on the phone twice a week. It became harder and harder to connect with her because she didn't put the phone on the charger, didn't answer it, or confused it with her TV remote. I had to call the nurse's station to ask them to get her to pick up the phone. Before my recent visit, I told my husband and kids that I needed them to design me a system where I could video chat with her through her TV (she loves video chats when other family members are with her and can facilitate a call). I wanted to be able to video chat with her without her having to do anything. My son decided to see if there was anything available out of the box, and ViewClix came up on the top of his Google search. It was all that I wanted and more so I ordered one to be waiting for me to install during my next visit. I was very excited but tried not to get my hopes up too much.The whole experience of using ViewClix has been exceptional. Ordering was easy and delivery was fast. Setting it up was really simple and especially so with an ethernet cable. I set it up across the room so there would be no cords to trip on, and in order to have it aimed at Mom I propped the stand on a small pad of note paper. I set it so that she doesn't need to do anything to answer a video call, and set the sleep time from 9 PM to 9 AM to give her privacy.Mom loved the screen from the very start. To have an internet-connected slideshow on a high quality screen with captions is worth the price to begin with. The video calls are a big hit and make those of us who do not live nearby feel that much more connected. With the slideshow set at the maximum 15 seconds per slide, Mom has time to read the captions and look at the photos. While I was visiting Mom, she repeatedly said how much she likes the ViewClix and how happy she is with it.The sticky notes are a feature that I didn't realize would be so useful. When I was visiting, I would put up a note saying that I would be picking her up for a particular outing at a certain time. Then when I called the staff to ask them to get her ready for our outing, she was more willing to get cleaned up and dressed for the outing because she was looking forward to it. When I left for home, I put up a note saying goodbye and what a nice visit we had, along with a photo of me waving goodbye. I think that helped avoid confusion of why I wasn't showing up to visit as I had been every day of my visit.Dennis R. at ViewClix customer support is tremendously responsive and answers my questions about slideshow timing, video call volume, and photo rotation promptly and effectively. I can't say enough good about the ViewClix and how it helps improve my mom's quality of life. The husband of another resident in Mom's memory care unit has already bought a ViewClix for his wife, and many of my friends are waiting to see how ours worked out before they order one for their loves ones. The ViewClix has lived up to and exceeded my expectations. Thank you so much for helping make a tragic disease a little more bearable!

We got this for mom and she frequently says this is the best gift we ever got her - and we agree! Every day I talk to her on the phone and she will interrupt to tell me about what picture she is currently viewing and how sweet it is. She enjoyed looking it while still living at home, but now that she is in Assisted Living, it gives her something to do all day - she's always watching it whenever she is in her room - and she feels in touch with her family.
From a user standpoint - it is so easy to add pictures and we like the fact that we can add names and titles, as her memory is slipping and it's difficult to keep track of the 19 great-grandkids that change in looks as they grow. Customer Service was so helpful in getting started and they have been quick to respond the few times we had any questions.

The frame itself is awesome, my grandma loves it, super easy to use, almost no input needed from her side. But the company itself is the best part of the story. My frame got damaged during transport, they where supercool, replaced it immediately. Big thnx to Dennis from customer support.
Five stars from me!

This is must have video/talk device for anyone who has a loved one in a assisted living facility. You are able to talk and see them just by having this great machine. If they are disabled or they can not understand how a phone works then all you do is push a button on your cell phone then talk and see them. This brings much happiness to both of you. THANK YOU ViewClix for letting me own one of these machines.

We bought the Viewclix for my father that has late-stage dementia, and had to be put in a memory care facility. The first Viewclix we had was the MIni, and it had a slight glitch with it. The company was very responsive to identify the problem, and work to get us a new one. Before they sent the replacement, we asked if we could upgrade to the bigger model. They did the new order with no problems. Their customer service is top notch! I would recommend this product, not only for the value it adds to any family with a loved one experiencing any kind of memory problem; but for the integrity of the company that stands behind it.

I want to add a note of appreciation for making this product available. We thought it sounded like a great idea for their 2018 Christmas gift. Little did we know how much it would come to mean to them. As I find their old photos, I've scanned them so they can remember and share their past stories. The ability to add captions to each photo reminds them of family member's names, and identifies us to the caregivers as well. When we have new things blooming in our garden or have an interesting photo taken at work or on the ranch, we can put that up easily and quickly. The "notes" feature allows us to say "happy birthday" or just "thinking of you." I really believe it has aided their memory and improved cognitive function... and it has given caregivers and medical personnel something to see and discuss with them. The social interaction with caregivers has been so much more positive. It allows them to see beyond the two frail old ladies they're caring for, and remember they were two active gals with many interests and experiences. I didn't consider this potential benefit when we set it up. Now that I know this, I choose photos that might spark conversation, too.

My mom (in her 90s) could never manage a computer to use Skype, but she was able to answer video calls and loved it! It kept us New Jerseyites in touch with her in Florida. If we or the grandchildren did something special, we sent her pictures and were able to label them (sometimes with funny captions) to let her know what was up. I drove the frame to her brother's here in Jersey and called her. They were able to see each other for the first time in 10 years. They both cried and so did we. This was the best gift I ever gave my mother. Thank you.

I started out getting Grandma an iPad for facetime/skype... it was a lost cause. I needed something without any menus or buttons etc, and ViewClix was one of the very few solutions out there. However there are some quirks that I'm hoping will get ironed out:
I had to get external speakers (which is another thing to power on and plug in) because the builtins were not loud enough and had to position them just right to prevent the mic feedback. It would maybe help if the builtin speakers were forward facing.
It would be useful if there was a wake up feature separate from the sleep settings, like when a call comes in.
Also going directly into receive call mode after being plugged in would make it easy to move the thing without fiddling with the remote.
For privacy for Granny it would be good to have an obvious mechanical video cam cover that she could easily open and close when not in use. The cam quality and the display itself could always be better. Otherwise this thing is great. I recommended it to two of my friends, and would buy it again. Thanks for allowing me to see my Granny that lives in another state whenever I want! She loves it as well.