We bought the Viewclix for my father that has late-stage dementia, and had to be put in a memory care facility. The first Viewclix we had was the MIni, and it had a slight glitch with it. The company was very responsive to identify the problem, and work to get us a new one. Before they sent the replacement, we asked if we could upgrade to the bigger model. They did the new order with no problems. Their customer service is top notch! I would recommend this product, not only for the value it adds to any family with a loved one experiencing any kind of memory problem; but for the integrity of the company that stands behind it.

I want to add a note of appreciation for making this product available. We thought it sounded like a great idea for their 2018 Christmas gift. Little did we know how much it would come to mean to them. As I find their old photos, I've scanned them so they can remember and share their past stories. The ability to add captions to each photo reminds them of family member's names, and identifies us to the caregivers as well. When we have new things blooming in our garden or have an interesting photo taken at work or on the ranch, we can put that up easily and quickly. The "notes" feature allows us to say "happy birthday" or just "thinking of you." I really believe it has aided their memory and improved cognitive function... and it has given caregivers and medical personnel something to see and discuss with them. The social interaction with caregivers has been so much more positive. It allows them to see beyond the two frail old ladies they're caring for, and remember they were two active gals with many interests and experiences. I didn't consider this potential benefit when we set it up. Now that I know this, I choose photos that might spark conversation, too.

My mom (in her 90s) could never manage a computer to use Skype, but she was able to answer video calls and loved it! It kept us New Jerseyites in touch with her in Florida. If we or the grandchildren did something special, we sent her pictures and were able to label them (sometimes with funny captions) to let her know what was up. I drove the frame to her brother's here in Jersey and called her. They were able to see each other for the first time in 10 years. They both cried and so did we. This was the best gift I ever gave my mother. Thank you.

I started out getting Grandma an iPad for facetime/skype... it was a lost cause. I needed something without any menus or buttons etc, and ViewClix was one of the very few solutions out there. However there are some quirks that I'm hoping will get ironed out:
I had to get external speakers (which is another thing to power on and plug in) because the builtins were not loud enough and had to position them just right to prevent the mic feedback. It would maybe help if the builtin speakers were forward facing.
It would be useful if there was a wake up feature separate from the sleep settings, like when a call comes in.
Also going directly into receive call mode after being plugged in would make it easy to move the thing without fiddling with the remote.
For privacy for Granny it would be good to have an obvious mechanical video cam cover that she could easily open and close when not in use. The cam quality and the display itself could always be better. Otherwise this thing is great. I recommended it to two of my friends, and would buy it again. Thanks for allowing me to see my Granny that lives in another state whenever I want! She loves it as well.

I want to thank you for just letting us have one of these wonderful video/talk devices. It has made it possible for me to get away for a short time.
I can check on my wife any time, talk to her if she is in her room. My daughter and I think this is the greatest thing for anyone who has some one in a assisted living facility. Makes it so easy to check on them.
Once again , I thank you.
Respectfully,
Morris S
From TEXAS

I purchased ViewClix for a disabled friend who resides in a nursing home 430 miles away from me in Southern California. She has friends in New York and Alabama who also wanted to be in contact with her, but she was unable to use a portable phone so we thought this would be a good idea. The device came promptly and was easy to set up. I loaded pictures as did her two other friends and we tested the calling feature - it all worked perfectly. Any questions we had were quickly answered I drove down with the device to see if our friend could use it. I knew there was a 30 day return policy so I made sure I got to see her well before the 30 day period was up. Unfortunately, our friend's physical limitations had progressed to the point where she was unable to turn her head to see the device on a nearby table. That was disappointing, but unfortunately there was no way to tell from a distance exactly how this was going to work, so I was prepared for it. I came back north and called ViewClix and they were very helpful and sent the return authorization by email. It was very easy to return and the only deduction was $20- $10 shipping each way to and from their offices. I feel this device is an excellent product and will keep it in mind for future possibilities. Michael A.

This is the best purchase I have made in YEARS! For the life of me I could not teach my mom how to use a smart phone! (Maybe it was the teacher! ha) She lives alone and while spending a few weeks with her the beginning of the year I came across ViewClix. It seemed too easy ... too simple. But after reading reviews I jumped in and bought her one. WOW! Easy, Simple, Fast and AMAZING. She is absolutely thrilled that she can now receive video calls from her kids, grandkids and great-grandkids! It has made such a difference in her every day life! She also looks so forward to the new pictures that pop-up on her screen every other day or so from all of us. She feels more included and in touch with the entire family. She lives and TN and we are spread from VA to KY to WA to ... we are military so no telling where some of us will live from year-to-year! But ViewClix has made it possible for her to see and know that her family is thinking about her, missing her and want her included in all we do. What a blessing. Wish I found it sooner, but grateful and thankful we have it now!

My name is Aixa. I am from Spain but I live now in Union City, New Jersey.
Since my mom was diagnosed with Alzheimer a year ago, and taking into account that she lives by herself, I felt that she needed to be always active such as talking to people, friends and family.
She never went to school, and so she does not read or write, and making telephone calls was a big burden for her.
A year ago, I searched for so many days to find something that could allow me to call her and see her without her doing anything but just be ready for interaction. My prayers found the answer at the time: Viewclix.
It has been a year ago and my mom’s condition is stable and doctors, friends and family are so impressed that they stated that Viewclix has help her not be isolated anymore.
And it is so true. She has the Viewclix in her living room. She loves the fact that she can see every day new photos and of course, talking and see families. Viewclix has become so part of her life, that If someone calls to her landline or cellphone, she says "please, call me on my "televisor-telefono" which is the name she has given to Viewclix.
Viewclix has help me to remind her about her medications and I also call her when in Spain is time for lunch or dinner, and while she is eating, I interact with her and she feels I am there with her.
She likes it so much, that I have decided to order another Viewclix just in case, something happens the one she has because now she depends on Viewclix.
I just have to say to Rob and his wife and the whole Viewclix, team, "Thank you, thank you and thank you" for thinking about our senior citizens.
And thank you and thank you for making Viewclix to work anywhere in the world.
Yours truly,

I moved from Massachusetts to Florida a few years ago and one of my biggest regrets is moving far away from my sister who is mentally and physically disabled. She is in her 50's, and as kind as can be. My wife and I have called her once a week since 2014 but speaking on the phone is not like a visit. I saw ViewClix on the web and decided to give it a try. I wanted our interactions to be more meaningful and fun. Through the help of State agencies my sister lives with a family who cares for her. Using a computer to skype was too complicated for it to be set up on a regular basis. ViewClix solved this challenge since it was so easy to set up and SO simple to use! Her privacy is insured and only designated people can press the "button" to call in. My other sister and brother are hooked up to speak with her, and we have loaded it up with family pictures and funny subjects. Our parents are deceased but now my sister has nice memories of them, thanks to the rotating pictures.The screen's resolution is fantastic and my sister can see us well even though she is vision impaired. The audio is excellent too. My wife and I just use one of our cell phones, press the pre-loaded app and voila, instant visit. The smile on her face brings tears to my eyes. Next month we will be in Scotland, and can still easily make the ViewClix call with Wi-Fi. It is really that simple!I have also experienced wonderful customer service. Initially, when it arrived the screen was cracked. (I guess the USPS got a bit carried away.) I called Dennis immediately and he apologized for this rare event. All he asked me to do was take a picture of the damage and send it to him. He then instantly solved the matter by sending me another ViewClix, which I received a few days later.I can't say enough about ViewClix the company and ViewClix the product. They care and it shows. I would not give this type of review if it were not completely true. It has made a big difference in my life and in my sister's life. It truly was one of my most meaningful purchases...ever!

My dad is in a nursing home and loves the frame! He loves the slideshow!! It's so helpful because I can load photos with names, ages, dates and events. It helps him remember and I think that makes him feel better. The photos make him laugh. He doesn't even seem to watch his television anymore he just watches the slideshow, He smiles and laughs as he watches it over and over. I LOVE that we can add the captions.