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ViewClix Customer Reviews

This page includes genuine reviews from our customers. We reach out to ask them to share their experiences.
Our average review rating:
This is the average rating based on all reviews at websites and app stores.
Van W, from Ohio
Amazing Product
Dec 11, 2019
I use my Viewclix for my mom who recently had to be placed in a nursing home. It has been a great investment. I talk with her 2-3 times per week. It’s so easy and so amazing. We have it set so she is not visible if she doesn’t wish to be. But she gets to see my smiling face, or my office or home or whoever or whatever. I live 500 miles away from her but get the joy of seeing her and she seeing my grinning mug several times within the week. We have it shut off automatically at 10PM so she can get some rest and then 9AM it is back on. I am constantly updating the photos and this really helps to connect her to the rest of the family. Viewclix is so easy and so convenient. A phenomenal investment.

Jane K, from New York
Best gift ever for seniors living far away!
Dec 4, 2019
My 88 year old mother & 86 year old father (use a flip phones) can’t wait for the viewclix to wake up to see their 2 year old great grandson’s (lives in Australia) pictures. They watch/laugh at him all day. Additionally, when they receive a call, they are thrilled to see them on the screen. Every time I speak to my parents they can’t thank me enough for getting this device that keeps them visually/verbally connected to their loved ones. Best of all, they don’t have to touch a thing!

Vickie B, from Iowa
Best Gift Ever!
Nov 27, 2019
The best present I have given my mom and myself. So easy for my 94 year old mother, she just had to be in the room when someone called her. There is nothing for her to do but enjoy the pictures and video chat. This eased my concerns because I could video chat with her and see what she was doing , and how she was. She loved to see our faces instead of just hearing our voices. She would watch the pictures we (6 kids, 17 grandchildren and 26 greats) would download for her to see. She would watch the slideshow instead of tv.
Loved this so much, I just ordered one for mother in law.

Roger M, from Alabama
Visiting
Nov 26, 2019
By using ViewClix I'm able to communicate with my 93 year old Mom who lives over 300 miles from me through Video chat. I control everything and she loves the fact that we can see, and talk to each other, and she doesn't have to do anything on her end but sit and chat. Then when we are not video chatting, I can send pictures from my phone instantly to the ViewClix Terminal and she can see what the family is up to because it acts as a picture slid show. Great way to communicate with your loved ones from afar,.

Dee H, from Missouri
Life saver
Oct 28, 2019
When we had to make the difficult decision to put my mother who has Alzheimer's in assisted living it was the hardest thing I have ever had to do. Living 800 miles from her was hard an knowing that moving her would be the wrong decision. At first we tried a flip phone but she just could not get that figured out. Then I was determined to get her the Echo so we could video chat. After lots of research I knew that would not be a good decision because it was touch screen. Then I found Viewclix. This product is amazing. She does not have to do anything. It answers for her and disconnects for her. We were having issues with wi fi at the facility and my dad who is not real computer savvy kept calling tech support. They were very patient with him and walked him through the whole process. This company really cares about there customers and goes out of there way to help them any way they can.

Gary H, from Missouri
Very Happy with ViewClix
Oct 22, 2019
I first purchased a frame for my Mom as she was totally against using technology and we all wanted to send her pictures. She really loves this and shows all her friends. My Dad has dementia so I was concerned about getting him one but we did anyway and he is always talking about it. We posted several old pictures with captions and he seems to really relate to them. I just purchased another for myself since we recently took all pictures down to paint. Instead of loading the walls with picture frames we will encourage our family to post new pictures to the wall. I have also had great service from ViewClix support.

Amy R, from Oregon
Mom LOVES it!
Oct 18, 2019
Mom has Alzheimer's and lives in a memory care facility. I live across the country and tried to call her on the phone twice a week. It became harder and harder to connect with her because she didn't put the phone on the charger, didn't answer it, or confused it with her TV remote. I had to call the nurse's station to ask them to get her to pick up the phone.
Before my recent visit, I told my husband and kids that I needed them to design me a system where I could video chat with her through her TV (she loves video chats when other family members are with her and can facilitate a call). I wanted to be able to video chat with her without her having to do anything. My son decided to see if there was anything available out of the box, and ViewClix came up on the top of his Google search. It was all that I wanted and more so I ordered one to be waiting for me to install during my next visit. I was very excited but tried not to get my hopes up too much.
The whole experience of using ViewClix has been exceptional. Ordering was easy and delivery was fast. Setting it up was really simple and especially so with an ethernet cable. I set it up across the room so there would be no cords to trip on, and in order to have it aimed at Mom I propped the stand on a small pad of note paper. I set it so that she doesn't need to do anything to answer a video call, and set the sleep time from 9 PM to 9 AM to give her privacy.
Mom loved the screen from the very start. To have an internet-connected slideshow on a high quality screen with captions is worth the price to begin with. The video calls are a big hit and make those of us who do not live nearby feel that much more connected. With the slideshow set at the maximum 15 seconds per slide, Mom has time to read the captions and look at the photos.
While I was visiting Mom, she repeatedly said how much she likes the ViewClix and how happy she is with it.
The sticky notes are a feature that I didn't realize would be so useful. When I was visiting, I would put up a note saying that I would be picking her up for a particular outing at a certain time. Then when I called the staff to ask them to get her ready for our outing, she was more willing to get cleaned up and dressed for the outing because she was looking forward to it. When I left for home, I put up a note saying goodbye and what a nice visit we had, along with a photo of me waving goodbye. I think that helped avoid confusion of why I wasn't showing up to visit as I had been every day of my visit.
Dennis R. at ViewClix customer support is tremendously responsive and answers my questions about slideshow timing, video call volume, and photo rotation promptly and effectively.
I can't say enough good about the ViewClix and how it helps improve my mom's quality of life. The husband of another resident in Mom's memory care unit has already bought a ViewClix for his wife, and many of my friends are waiting to see how ours worked out before they order one for their loves ones.
The ViewClix has lived up to and exceeded my expectations. Thank you so much for helping make a tragic disease a little more bearable!

Jayne D, from Indiana
Best gift ever!!!
Oct 14, 2019
We got this for mom and she frequently says this is the best gift we ever got her - and we agree! Every day I talk to her on the phone and she will interrupt to tell me about what picture she is currently viewing and how sweet it is. She enjoyed looking it while still living at home, but now that she is in Assisted Living, it gives her something to do all day - she's always watching it whenever she is in her room - and she feels in touch with her family.
From a user standpoint - it is so easy to add pictures and we like the fact that we can add names and titles, as her memory is slipping and it's difficult to keep track of the 19 great-grandkids that change in looks as they grow. Customer Service was so helpful in getting started and they have been quick to respond the few times we had any questions.

Ivan P, from Florida
Great product, great company
Oct 8, 2019
The frame itself is awesome, my grandma loves it, super easy to use, almost no input needed from her side. But the company itself is the best part of the story. My frame got damaged during transport, they where supercool, replaced it immediately. Big thnx to Dennis from customer support.
Five stars from me!

Morris S, from Missouri
Talk to your loved one
Oct 4, 2019
This is must have video/talk device for anyone who has a loved one in a assisted living facility. You are able to talk and see them just by having this great machine. If they are disabled or they can not understand how a phone works then all you do is push a button on your cell phone then talk and see them. This brings much happiness to both of you. THANK YOU ViewClix for letting me own one of these machines.

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