ViewClix Customer Reviews
This page includes genuine reviews from our customers.
We reach out to ask them to share their experiences.
Our average review rating:
4.45
Our average review rating:
This is the average rating based on 604 reviews at websites and app stores.
Margaret E, from Massachusetts

Jan 16, 2023
I live out of town from my Mother who has no access to a cell phone and the ViewClix has been so wonderful connecting us! I am the administrator of the controls of the frame and our whole family can upload photos in real-time so that my Mom doesn't miss anything! I can facetime with her through the ViewClix frame and we feel like we are in the same room together. It's fabulous!
Crystal B, from

Jan 13, 2023
We purchased the 15 inch ViewClix in September 2022 after my mother was moved to a memory care unit. It has been a vital link to be able to communicate with mom and view how she is doing. We had an issue with low volume from the internal speaker but the solution was quickly found on ViewClix customer support. Thank you Josh.
Janet L, from South Carolina

Dec 30, 2022
We bought one of these for my mom and it was a godsend. She wasn't able to use the computer any longer but we wanted to be able to have video calls with her. The connection in her assisted living room was hard with the Wi-fi but with the ethernet cable it was wonderful. Keeping in touch and seeing her daily was good for both of us. The slideshow photos were great quality. Sadly she died late last year. This was just before the multiple callers on a video call was available. We would have really enjoyed having family video chats as we are in multiple areas of the country. We wanted to make sure someone else was able to take advantage of this great product. A neighbor's mom was recently moved into assisted living and they are setting it up for her. If you are on the fence about getting one of these, get it! So happy we did.
Jeff B, from Michigan

Dec 5, 2022
We purchased the 15" ViewClix frame for our then 95 year old mother who was confined to her assisted living facility room for better part of a year during covid. We could do the equivalent of Zoom sessions with no facility worker assistance.
Many family members send her pictures periodically and she watches them whenever in her room. We love the fact that there are no controls whatsoever that very geriatric person might find too challenging.
It also allows us to have a subject matter during otherwise tedious phone calls. With the video interface you use your phone as a window on the world for your loved one.
Overall we couldn't be more pleased with our ViewClix
Their support group is courteous, knowledable and responsive
Many family members send her pictures periodically and she watches them whenever in her room. We love the fact that there are no controls whatsoever that very geriatric person might find too challenging.
It also allows us to have a subject matter during otherwise tedious phone calls. With the video interface you use your phone as a window on the world for your loved one.
Overall we couldn't be more pleased with our ViewClix
Their support group is courteous, knowledable and responsive
Peg H, from Texas

Nov 18, 2022
Mom loves the digital pictures and this allows us to visit face to face with her anytime. A wonderful way to stay in touch!
Diane P, from New York

Nov 16, 2022
I love being able to check in on my parents to ensure that they are doing well. My parents love getting to "see" me instead of only hearing me with a typical phone call. The feedback from my parents is that they LOVE watching the slideshow of pictures of loved ones that have been shared with them. This device is well worth the money in my opinion.
Susan P, from Michigan

Oct 31, 2022
This MIchigan-located daughter has searched for years for ways to connect with her nonagenarian mother in Florida. All the other technologies failed because my mom never remembers the steps she needs to take to receive or initiate a connection using Zoom, Whats App, or other video communicating software. But with the ViewClix she need not do anything. When I want to see her, I simply show up on the frame. And if for some reason she wants to initiate a video call with me---no problem. She makes a voice call with her phone to my mobile number and no matter where I am, whether it be Italy, Japan, Panama, or Michigan, I simply click on the ViewClix app. Presto, we have voice communication with the phones and with video simultaneously streaming on the ViewClix frame and my phone ViewCix app. I consider it a priceless gift to be able to maintain these video and voice connections with mom. When I once had a connection problem, customer service was very quick and efficient. I thought I had to buy a new ViewClix. But that was not so. They quickly corrected my operator error and refunded my replacement order since the frame was fine! Thank you for all you do to help us keep up with our senior parents!
scott E, from Georgia

Oct 19, 2022
My Dad can barley use his Flip Phone.
View Clix lets the family do video chats without him having to touch a button
Awesome ....!!
View Clix lets the family do video chats without him having to touch a button
Awesome ....!!
Michael W, from Wisconsin

Oct 19, 2022
I heard of VIEWCLIX from a friend in California, whose mom was in PA. My, mom, 96 at the time was in assisted living in northern Wisconsin, and her short term memory was getting worse all the time...a different alarm clock was now unlearnable. But since with VIEWCLIX she didn't have to do anything but turn down the TV, it had a chance to work for us. And it did, but only after I added the external speakers. The built ins were just to faint for her. The assistant manager at the facility agreed to unpack the box and set it up, connecting to the facility wireless. And I had thought to also send a power strip in case there weren't enough power sockets available...which was used. There were a few bugs, like placing it so that it's camera "aim" didn't get moved when mom bumped it on her to the bathroom, but it has really been a Godsend. For the past 2 years of COVID my family has been able to videochat with her daily. And as a plus, we can all add family photos to the slideshow that runs whenever nobody is videoing with her. That kind of keeps her updated on family activities, even with a poor short term memory.Mom has a bad day every now and then, when she just doesn't feel very good, so gets meals in her room. So, I started keeping track of strings of "good days", and today is day #28. That's a new record, since I started doing this, and at 98 years of age I think it's wonderful. But what else is wonderful is that I can see her face, see if she's happy and feeling good, and ask about her reading or crocheting, or check out her latest hair-do. And I think it is helping her live a quality life even longer.I just wish more people knew about VIEWCLIX and that I'd have known a couple years earlier. The assisted living facilities do know about them, but don't seem to promote them at all. And I've never seen a TV commercial about them. Thank goodness for "word of mouth".As for customer service, I've only ever needed it once, re the external speakers. They were very responsive. This is an excellent company, in my opinion.
Sarah H, from Iowa

Oct 7, 2022
I searched quite a bit for an easy way to send photos to my 89-year-old mother. Emails were overwhelming her, and she does not use a smart phone. These days, no one has time to print off photos, so that options was out. We looked at digital photo screens, but they too required the user to have some tech knowledge. The ViewClix is so easy! I manage everything from my iPhone and have invited all my family members who can easily 'send' photos right to Mom's portal (this is her word for it ;). This brings her so much joy! She has three great-grandchildren now and will sit by her portal all afternoon and lovingly watch the slideshow of the smiling faces of those she loves. The calling option is wonderful as well. With one push of a button she can 'answer' her portal and see and speak to family. We chose the smaller screen and it is plenty big, and has a lovely color and resolution. I can't say enough positive things about this device. Thank you ViewClix! What an amazing product!