I heard of VIEWCLIX from a friend in California, whose mom was in PA. My, mom, 96 at the time was in assisted living in northern Wisconsin, and her short term memory was getting worse all the time...a different alarm clock was now unlearnable. But since with VIEWCLIX she didn't have to do anything but turn down the TV, it had a chance to work for us. And it did, but only after I added the external speakers. The built ins were just to faint for her. The assistant manager at the facility agreed to unpack the box and set it up, connecting to the facility wireless. And I had thought to also send a power strip in case there weren't enough power sockets available...which was used. There were a few bugs, like placing it so that it's camera "aim" didn't get moved when mom bumped it on her to the bathroom, but it has really been a Godsend. For the past 2 years of COVID my family has been able to videochat with her daily. And as a plus, we can all add family photos to the slideshow that runs whenever nobody is videoing with her. That kind of keeps her updated on family activities, even with a poor short term memory.Mom has a bad day every now and then, when she just doesn't feel very good, so gets meals in her room. So, I started keeping track of strings of "good days", and today is day #28. That's a new record, since I started doing this, and at 98 years of age I think it's wonderful. But what else is wonderful is that I can see her face, see if she's happy and feeling good, and ask about her reading or crocheting, or check out her latest hair-do. And I think it is helping her live a quality life even longer.I just wish more people knew about VIEWCLIX and that I'd have known a couple years earlier. The assisted living facilities do know about them, but don't seem to promote them at all. And I've never seen a TV commercial about them. Thank goodness for "word of mouth".As for customer service, I've only ever needed it once, re the external speakers. They were very responsive. This is an excellent company, in my opinion.

I searched quite a bit for an easy way to send photos to my 89-year-old mother. Emails were overwhelming her, and she does not use a smart phone. These days, no one has time to print off photos, so that options was out. We looked at digital photo screens, but they too required the user to have some tech knowledge. The ViewClix is so easy! I manage everything from my iPhone and have invited all my family members who can easily 'send' photos right to Mom's portal (this is her word for it ;). This brings her so much joy! She has three great-grandchildren now and will sit by her portal all afternoon and lovingly watch the slideshow of the smiling faces of those she loves. The calling option is wonderful as well. With one push of a button she can 'answer' her portal and see and speak to family. We chose the smaller screen and it is plenty big, and has a lovely color and resolution. I can't say enough positive things about this device. Thank you ViewClix! What an amazing product!

This device offers a special and unique opportunity for loved ones to keep in touch. The app makes it super easy to send pictures and make video calls. You can even post a not for you loved one. no buttons need to be pressed to answer the call or see the photos. ViewClix customer service makes it easy for you to pass on the device to another family member, when needed. Thank you ViewClix for making this device available,

This product has helped me stay in touch with my 95 year old mother. We are 2000 miles apart and with Viewclix it seems like we are next door.

It is not possible to overstate the impact ViewClix has had on my Mother's life. She has been able to continue traveling with us after it was not easy for her to do. No matter where we are, on the top of a mountain, at the shore, on the water, when the sun is setting, hiking or at an outstanding venue we can share it with her through live video without her having to know how to log on or even turn on a device. And to accommodate her modesty we have covered the camera on the ViewClix device so she feels comfortable having live video from us without having to get dressed or fixed up. Something like FaceTime requires a person to know how to use a smart phone but ViewClix simply shows her our live video feed whenever we login to her device and the whole family can do it. It also allows the uploading of photos directly into her photo stream slide show in real time without her having to do anything. This happens frequently by many of her children and grandchildren keeping her updated on what they are doing when they are doing it. Bravo ViewClix for devising a device that only requires technical expertise on the side of the video and photo provider and not by the receiver. Every person with a relative in a different location should give them a ViewClix to keep them involved in their lives.

We got Mom Viewclix in the midst of a COVID quarantine. What had been a heartbreaking situation was made bearable by being able to see her every day. I've taken her on virtual gallery tours, through rose gardens and river walks, and to ocean cliffs. This enables so much interaction that keeps her engaged and connected!

My mother was hospitalized and then moved to rehabilitation for a 3 month stretch at the start of COVID. She was 97 at the time. Being able to check in visually with her was crucial to her and my mental state. During the first week of her being in rehab, the facility and I needed to arrange our schedules in order to hold a Zoom call with her. This was limiting, I discovered ViewClix and ordered one unit. From that point forward I had such a sense of relief knowing I could reach out to my mother at a moment's notice and see how she was doing. I was able to check in with her several times a day and keep her appraised of our life during that period and she was able to share how her days were going. It kept us connected. I can't say how critical it was for both our mental well being. Grateful for this product!

ViewClix has been wonderful for us.
My 97 year old Mom keeps her ViewClix screen right next to the TV. She likes to watch the ViewClix slide show during TV commercials. The whole family enjoys uploading pictures for her.
And it's great to be able make a video call to her too. She doesn't have to do a thing...she sees us on the screen when we pop up next to her TV. Super easy for her and for us. Great way to stay connected.
The only "issue" we've had is that sometimes there's a bit of an echo in the audio. Usually not too bad. And when calling the ViewClix from my Apple device, the video image of her is flipped on my screen. But again, not a significant issue.
It's easy to recommend ViewClix. I've told lots of friends and acquaintances about it.

My mother-in-law just passed away shortly after she turned 100 years old. The ViewClix was her connection to her family during her stays at both assisted living and nursing homes. She had over 500 pictures on her screen and knew what picture was going to be next and who was in each picture. She never got bored because of the huge selection of pictures available to her. Thank you for helping to make her happy.

My brother and I brought this for our elderly mother. She loves the slide show . And it is nice for her to be able to see our face and us hers. Very easy to set up. Clear when talking to her. Great for elderly.