ViewClix Customer Reviews
This page includes genuine reviews from our customers.
We reach out to ask them to share their experiences.
Our average review rating:
4.45
Our average review rating:
This is the average rating based on 606 reviews at websites and app stores.
Kimberly S, from Wisconsin
Great productDec 29, 2021
Bought this to keep in touch with my mother who is in a home with dementia. She has a hard time remembering how to use things. It's wonderful to be able to talk with her and send her pictures. The whole family can use it.
Karen Y, from New Jersey
Sunday's with MomDec 23, 2021
My mom lives 900 miles away in rural TN. She is not ready for a nursing home but she is not technically competent and still has a flip phone. Without Viewclix, I wouldn't be able to 'see' her. I call every Sunday without fail. It seems to always work. I send my mom pictures of the work I'm doing on my house so she can stay updated on all the things happening here. I'm so glad I decided to purchase this. I have absolutely no buyer's remorse.
Daniel B, from Virginia
Thank you!Dec 14, 2021
My family is scattered across the country. Even before COVID it was hard getting time to go see my grandmother. I originally bought my viewclix to help and be able to easily share pictures. My grandmother is not the most tech savvy person, she struggles withthe TV and DVD player, and her phone is a constant tech support struggle.But Viewclix is easy. My dad set it up, and its been fine for well over a year. She sees pictures from her kids and grandkids, we video call pretty regularly, and she is just thrilled with it. It really helped her feel more connected with everyone, and when covid stuck it became her lifeline and helped keep some of the loneliness and depression at bay.Fantastic product, extremely happy with the results. I wish cropping in the app and on mobile was easier, but c'est la vie, those are minor complaints compared to the benefit. Plus when my brother uploaded a family picture of him, his wife, and their dogs, the auto crop only kept his dog's butt and thats just hilarious. Grandmother was trying to figure out why a dog's butt was on her photo frame, great entertainment.Thanks Viewclix!
Debbie E, from Wisconsin
Wonderful Product!Dec 14, 2021
ViewClix has has been a god send. My mom is in an assisted living facility in which they actually were not allowed to leave their rooms during covid for weeks. I was able to call my mom and talk face to face and we would play bingo over it to give her something to do. She has Alzheimer's so isolation is not a good thing, the ViewClix has been wonderful as she does not have touch it, I have control of it and can call her anytime and she know when she hears the ring to sit down in front of it so we can see each other. My step sister also lives far away and has been able to keep in touch and visit with mom because of the view clix. "Best product ever!
Isaac B, from New Hampshire
Keeping in touch with GrandmaDec 13, 2021
The Viewclix has been great for our family. Our grandmother has been suffering from Alzheimer's to the point of forgetting what a phone looks like, but she knows her grandkids when she sees them! Because she can no longer answer the phone, the auto-connect feature of Viewclix lets us drop in for daily updates to help cheer her up. All I have to do is set my phone in front of the baby, and they both entertain each other!
Phoebe S, from California
Great for my 90 yr old MomDec 8, 2021
Love the ViewClix frame. It helps me keep in touch with my Mom, not just during the pandemic but everyday. It is easy to set up and upload pictures. What makes it better than other devices is that my mom does not have to do anything to answer the video call, something might sound simple but not for her. So thank you ViewClix.
nicole M, from Pennsylvania
easy to useDec 8, 2021
This is a very easy to use device for my 93 year old grandmother. She loves the pictures and she loves the ability to see people on video. She does not have to do anything to answer a call. There is a safety feature to this as well, since she does not need to accept the call. If we can not get in touch with her, and gd forbid, she has fallen or is in some kind of emergency issue, the video screen goes through and we can see the main room in her home. She could yell out to us or if she was unresponsive we could call for help for her. A terrible thought to have of course but one that has been in the back of my mind. I really think people she get this for their elders!
Daniel R, from New Jersey
Outstanding care and service.Dec 7, 2021
I had some problems with my mother's ViewClix frame, which was still under warranty. I am thrilled to say that Dave at ViewClix was exceptionally good at addressing the problems, and very compassionate about the situation we were in. The ViewClix frame had quickly become a lifeline for my 94 year old mom who lives alone in an extended-care facility, it was like her window to the world and family. She would have been devastated waiting for months for the problem to be fixed, instead the team at ViewClix bent over backwards to replace, and get us a working frame as fast as possible, so that she's not left without it for any extended period.This has been a great product, and I've always received replies from their support team in times of need. I wish them well, and a big thank you from all of us here.
Leah B, from New Hampshire
Family ties made strongerDec 7, 2021
Thank you ViewClix!
This has been a transformative part of my family’s life. My mother is elderly with low tech skills- she doesn’t have a cell phone or computer.
On ViewClix she can see updated photos. Also she can be a part of our life events over the miles like watching her granddaughter open birthday and Xmas presents.
The app and website are easy for me to use.
The device is easy for her too.
It’s been a valuable part of nurturing our relationship as we live many states away.
This has been a transformative part of my family’s life. My mother is elderly with low tech skills- she doesn’t have a cell phone or computer.
On ViewClix she can see updated photos. Also she can be a part of our life events over the miles like watching her granddaughter open birthday and Xmas presents.
The app and website are easy for me to use.
The device is easy for her too.
It’s been a valuable part of nurturing our relationship as we live many states away.
Diana T, from California
Not happyDec 6, 2021
When it works its ok. However it shuts off to sleep mode every day. Which is annoying when your trying to get a hold of your parent and can’t see them, then we get worried.
ViewClix reply
Hello Diana, Thanks for your review! Currently they are using the ViewClix remote and the Sleep Button to put the frame to Sleep locally there at the frame. Please see our email we sent with instructions to set-up an automatic Sleep Schedule for the frame. This way they do not have to use the remote and you will not have this issue. best regards, ViewClix support
Hello Diana, Thanks for your review! Currently they are using the ViewClix remote and the Sleep Button to put the frame to Sleep locally there at the frame. Please see our email we sent with instructions to set-up an automatic Sleep Schedule for the frame. This way they do not have to use the remote and you will not have this issue. best regards, ViewClix support
